Privacy Collection Notice


Snap Send Solve Pty Ltd ACN 162 334 965 (we, us or our) collect personal information about you in order to provide you with a service to report problems or defects in community assets and infrastructure to local authorities and for purposes otherwise set out in our Privacy Policy at https://www.snapsendsolve.com/privacy-policy/.

The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we cannot provide all our services to you. In particular, any personal information entered in this report will be collected by Snap Send Solve and disclosed to nbn for the purposes of handling your request. nbn may reach out to you to request additional details or to provide feedback on your request. To learn more about how nbn handles your personal information, or to make an enquiry or complaint, see the nbn Privacy Policy at www.nbnco.com.au/privacy.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us at c/o Customer Service, 124 Balmain Street, Cremorne VIC 3121or by emailing contact@snapsendsolve.com. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in our Privacy Policy and this privacy collection notice.